Proactive people are rarely caught by surprise. Proactive people focus their efforts on their Circle of Influence. In order to be proactive, you must first develop foresight. In this post, we will look at the pros and cons of both reactive and proactive approach towards the quality issues to identify which one is better for quality management. When proactive, control systems help in keeping an organization on track, anticipating future events arid responding to opportunities and threats. Reactive people focus their efforts in the Circle of Concern–things over which they have little or no control: the national debt, terrorism, or the weather. At the risk of sounding like Tony Robbins, it’s worth repeating that there are so many applications where being proactive gives you the advantage in your business, as well as in your life, in general. When reactive, strategic controls detect deviations after events … ... Because no business can always be proactive, it helps to include proactive elements in any reactive strategy. Workspirited gives a comparison between proactive vs. reactive techniques for business management, along with their definitions, characteristics, and some examples. 10 Tips to Change From Reactive to Proactive in Situations ... and put you in greater control of the situation. Strategic controls can be both proactive and reactive. Proactive companies introduce new products in the market and, for this reason, can reap the reward much more than those who are reactive and readily follow the trend. The most proactive and preventative control is feedforward, and it involves taking preventative measures to be sure goals will be accomplished. However, the best approach to attain quality has always been debatable. In comparison, a reactive manager allows situations to dictate how they should go forward. Proactive and reactive strategies differ in the way they tackle management problems and their approach towards planning. Learn to anticipate problems and events. This generally involves humans, capital and resources. Though both approaches are workable in today’s society, it is clear that the proactive approach is more rewarding. Proactive Quality Control. A proactive management technique can improve all aspects of a business. They work on the things they can do something about: health, children, or problems at work. Understand how things work; look for patterns; recognize the regular routines, daily practices and natural cycles that exist in your business. Proactive management focuses on controlling and minimizing mainly the negative risks that can jeopardize the success of a project. You can actually stop problems before they start, and avoid being in a perpetual state of damage control. 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