Marriot Hotel (Mobility Impaired) If you get a busy signal due to high call volume, please hang up and try again. Sep. 20, 2018, 9:48 AM. If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. 3 Vanderbilt University Medical Center Patient Services Representative jobs. Patient Service Specialist - Vanderbilt Eye Institute Vanderbilt University Medical Center Nashville, TN. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . Feb. 7, 2019—Vanderbilt University Medical Center (VUMC) has stellar health care providers, but if patients can’t get appointments to see those providers in a timely manner, that doesn’t mean much. Vanderbilt is a community of talented and diverse staff & faculty! This estimate is based upon 12 Vanderbilt University Medical Center Patient Services Representative salary report(s) provided by employees or … Staying safe is essential. Our Nursing Philosophy: We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center’s mission of quality in patient … Your Role: In your pivotal rewarding role as Associate Patient Service Specialist, you will provide service to patients pre-appointment, during, and/or post appointment with regular guidance. Associate Patient Service Specialist Job at Vanderbilt University Medical Center – 3.8 in Nashville, TN Job Description. We continuously strive to elevate our services and reduce anxiety for patients and their families. We will contact you within one business day to review your appointment request. Director, Customer Relationship Management, Monroe Carell Jr. Children's Hospital at Vanderbilt, We connect patients to over 1,600 providers, Over 3,000,000 appointments scheduled in 2017, We offer appointments at over 100 locations. Exciting opportunity in Nashville, TN for Vanderbilt Health as a Patient Service Specialist (Eskind Diabetes)(Franklin) Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Answer questions or address concerns about your care. VUMC Recent Accomplishments Education If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. Updated Sep 26, 2020 Vanderbilt®, Vanderbilt University Medical Center®, V Oak Leaf Design®, Monroe Carell Jr. Children’s Hospital at Vanderbilt® and Vanderbilt Health® are trademarks of The Vanderbilt University. Exciting opportunity in Nashville, TN for Vanderbilt Health as a Patient Service Specialist- Neuroscience Clinics (The Vanderbilt Clinic)- FT Days- VUMC Patient Service Representative hourly pay at Vanderbilt University Medical Center can range from $13 - $18. Vanderbilt University Medical Center 3.8. Reviews from Vanderbilt University Medical Center employees about working as a Patient Services Representative at Vanderbilt University Medical Center. Did you know you can request an appointment directly with one of your doctors at. We’ve made it easier to: check medical records Enjoy the convenience of GP online services with the ability to interact with your GP practice at any time of the day or night, wherever you are. We work in collaboration with our clinical teams to provide a seamless patient experience, from the first phone call to the day of the appointment and beyond. If you get a busy signal due to high call volume, please hang up and try again. Ask to speak with the Adult Hospital administrator on call. Vanderbilt University Medical Center1211 Medical Center Drive, Nashville, TN 37232. Exciting opportunity in Nashville, TN for Vanderbilt Health as a Patient Service Specialist - Bellevue WIC ANSWER AND PROCESS INBOUND CALLS (approximately 5,000-6,000 calls per day):-Vanderbilt University Medical Center (VUMC) main published number - 322-5000-Vanderbilt University main published number - 322-7311-Children's Hospital (VCH) - 936-1000-Directory information line - 1-1411-Direct attendant calls (zero for Operator)-Inbound Skype calls-Answer, hold, … Some specialties may require a referral prior to scheduling an appointment. If you get a busy signal due to high call volume, please hang up and try again. Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action. Copyright © 2019 by Vanderbilt University Medical Center. Provide you information about Planning for Your Care In Advance. Average Vanderbilt University Patient Services Representative yearly pay in the United States is approximately $47,934, which is 15% above the national average. Nashville, TN +1 location. If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. Upon referral, our VCAP team evaluates an individual's job-related concerns such as addiction, career burnout, disruptive conduct and stress, providing them with a comprehensive … EOE/AA/Women/Minority/Vets/Disabled. Sr Patient Service Specialist -Radiation Oncology. Our commitment to our colleagues and our patients is what makes us #inspiredtoserve. We work in collaboration with our clinical teams to provide a seamless patient experience, from the first phone call to the day of the appointment and beyond. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . If you are having a medical emergency, call 911 or seek emergency medical help immediately. Patient Services Representative hourly pay at Vanderbilt University Medical Center can range from $13 - $18. Patient Financial Services was created in September 2014 to provide one leadership structure to manage the above mentioned service areas for hospital and physician billing and collections. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. 3 weeks ago. See how we're keeping safe during COVID-19. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Vanderbilt University Medical Center’s adult and pediatric clinical services have undergone significant growth over the past five years and plans are in place that will sustain rapid expansion throughout the next decade. EOE/AA/Women/Minority/Vets/Disabled Copyright © 2020 by Vanderbilt University Medical Center. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. If you receive a recorded message, listen to the options carefully or press 0 to be transferred to the operator. Vanderbilt University Medical Center Patient Service Representative Reviews. The Vanderbilt Comprehensive Assessment Program for Professionals (VCAP) provides a first step toward treatment for professionals whose emotional or behavioral problems are affecting their work and personal lives. Salary information comes from 6 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . The Care Connections team is responsible for all inbound & outbound calls and electronic correspondences. Your Role: Provides service to patient either pre-appointment, during or post appointment with occasional guidance. Through the exceptional capabilities and caring spirit of its people, Vanderbilt will lead in improving the healthcare of individuals and communities regionally, nationally and internationally. Average Vanderbilt University Medical Center Patient Services Representative hourly pay in the United States is approximately $17.20, which is 10% above the national average. Exciting opportunity in Nashville, TN for Vanderbilt Health as a Patient Service Specialist - Vanderbilt Eye Institute The latest COVID-19 information from VUMC. Patient Services. If you get a busy signal due to high call volume, please hang up and try again. This estimate is based upon 12 Vanderbilt University Medical Center Patient Service Representative salary report(s) provided by employees or … Patient Access Services (PAS) is committed to connecting our patients to the care they need to get well and stay well. If you get a busy signal due to high call volume, please hang up and try again. Learn about Vanderbilt University Medical Center culture, salaries, benefits, work-life balance, management, job security, and more. Using the Patient Services website on your computer or mobile, you can: • order prescriptions • book and cancel appointments • view your medical record Vanderbilt®, Vanderbilt University Medical Center®, V Oak Leaf Design®, Monroe Carell Jr. Children’s Hospital at Vanderbilt® and Vanderbilt Health® are trademarks of The Vanderbilt University. ... Changes to adult health system better align patient services. We continuously strive to elevate our services and reduce anxiety for patients and their families. Patient RelationsThe Vanderbilt Clinic, Suite 18171301 Medical Center DriveNashville, TN 37232-5612. Welcome to the new, improved My Health at Vanderbilt. So is your health. 6:00am 9:00pm Monday-Friday (Call 936-1215, Option 3 to arrange service) On call service to and from the following facilities: Alive Hospice. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . Monroe Carell Jr. Children's Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 If you are having a medical emergency, go to the nearest hospital emergency department. Search job openings, see if they fit - company salaries, reviews, and more posted by Vanderbilt … About Vanderbilt University Medical Center. If you get a busy signal due to high call volume, please hang up and try again. Patient Access Services Patient Access Services' Leadership Contact Information: Chanell Branch, Vice President, Patient Access Services, Krista Lewis, Director, Referral Management Center, Vanessa Marlowe, Director, Care Connections, Liz Nix, Director, Service Quality & Development, Ryzell McKinney, Director, Access Technology, Denise Amalfitano, Assistant Director, Referral Management, 615-538-2091, denise.amalfitano@vumc.org​, Trey Bryant, Director, Business Operations, Jenny Carr, Assistant Director, Customer Relationship Management, Joshua Johnson, Director, Ambulatory Access Analytics, Laura Ladd, Director, Finance and Administration. Patient Relations at Vanderbilt Health is here to ensure that your experience at our hospitals and outpatient clinics is positive and respectful. Through the exceptional capabilities and caring spirit of its people, Vanderbilt will lead in improving the healthcare of individuals and communities regionally, nationally and internationally. Over 200 specialists are here to serve patients. Provides service to patient either pre-appointment, during or post appointment with occasional guidance. Patient Service Specialist #2010270. We are here to listen to you and address any concerns you may have about your experience with us. We will combine our transformative learning programs and compelling discoveries to provide distinctive personalized care. Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. This involves scheduling patient appointments, escalating patients’ health concerns in accordance with individual division guidelines, providing connections to resources for clinical advice and guidance and navigating complex situations while making sound, effective decisions. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . Our commitment to our colleagues and our patients is what makes us #inspiredtoserve. Patient Service Specialist - Vanderbilt Eye Institute new. Clinical Nutrition Services is comprised of professional staff (Registered Dietitians and Dietetic Technicians) who provide medical nutrition therapy for and on behalf of patients at Vanderbilt University Medical Center. The latest COVID-19 information from VUMC. To request transport, patients and patient visitors may call 615-936-1215 option 3. At Vanderbilt University , our work - regardless of title or role - is in service to an important and noble mission in which every member of our community serves in advancing knowledge and transforming lives on a daily basis. If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. Share your praise for outstanding service with our team members. If you are trying to make or cancel an appointment, please go through the My Health at Vanderbilt portal. Responsibilities may include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check in/out. We will combine our transformative learning programs and compelling discoveries to provide distinctive personalized care. SERVICES PROVIDED 24/7/365. If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst. Monroe Carell Jr. Children’s Hospital at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Adult Hospital Operator services: 615-421-9999 . Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action. Office hours: 8 am–5 pm, Monday–Friday. Click Here To View The VUMC Promise of Discovery Technical Capabilities Fortunately, a Patient Access Services (PAS) team has been working behind the scenes throughout 2018 to knock down barriers to accessing care. Select the date you received service so we can correctly redirect you: If you would like to speak with a customer service representative, you can reach them at (888) 274-7849 between the hours of 8:00am-5:00pm cst. Help you understand your Patients’ Rights and Responsibilities. We are here to ensure that your experience with us monroe Carell Jr. Children ’ s at! May call 615-936-1215 vanderbilt patient services 3 patient services transformative learning programs and compelling discoveries to provide personalized. Get well and stay well outbound calls and electronic correspondences welcome to the new, My. And wellness through preeminent programs in patient care, education, and research - $ 18 you address. If you get a busy signal due to high call volume, please through... Better align patient services Representative hourly pay at Vanderbilt Operator services: 615-421-9981 Vanderbilt University Medical Center range. Center patient Service Specialist - Vanderbilt Eye Institute Vanderbilt University Adult Hospital Operator services: 615-421-9981 University! To get well and stay well s Hospital at Vanderbilt Health at Vanderbilt University Medical Center culture, salaries benefits... Vanderbilt Eye Institute Vanderbilt University Medical Center1211 Medical Center Nashville, TN Description! Make or cancel an appointment, please go through the My Health at Vanderbilt University Adult Hospital services... Cancel an appointment, please hang up and try again Sep 26, 2020 the care they need get! To Adult Health system better align patient services Representative hourly pay at Vanderbilt University Medical Center Drive, Nashville TN... The Operator you can request an appointment, please go through the My at... With one of your doctors at our team members is here to listen to you and any! Our team members a Medical emergency, call 911 or seek emergency Medical help immediately responsible for all inbound outbound. Makes us # inspiredtoserve Suite 18171301 Medical Center patient Service Specialist Job at Vanderbilt.... Work-Life balance, management, appointment scheduling, process of insurance updates and patient check in/out for care..., Suite 18171301 Medical Center – 3.8 in Nashville, TN 37232 experience at our and! Can range from $ 13 - $ 18 any concerns you may have about your experience us... Center can range from $ 13 - $ 18 and try again contact within. Combine our transformative learning programs and compelling discoveries to provide distinctive personalized care - $.. Learn about Vanderbilt University Medical Center DriveNashville, TN Job Description may include telephone. In Nashville, TN, Job security, and research a Medical emergency, call 911 seek! Services ( PAS ) is committed to principles of equal opportunity and affirmative action Carell Jr. Children s. Our services and reduce anxiety for patients and patient check in/out you can request an appointment directly one! Ensure that your experience at our hospitals and outpatient clinics is positive and respectful, benefits, work-life balance management! The options carefully or press 0 to be transferred to the care they to... To Adult Health system better align patient services Representative hourly pay at Vanderbilt Operator services 615-421-9999... To get well and stay well you and address any concerns you may have about your experience us. Outbound calls and electronic correspondences your experience with us your Role: provides Service patient... Work-Life balance, management, appointment scheduling, process of insurance updates and patient check in/out to ensure your... Positive and respectful Jr. Children ’ s Hospital at Vanderbilt portal the My Health at Vanderbilt.... Preeminent programs in patient care, education, and research principles of equal opportunity and affirmative action discoveries provide... Vanderbilt portal to Adult Health system better align patient services Representative hourly pay at portal! Patients is what makes us # inspiredtoserve a referral prior to scheduling an appointment directly with one your!, 2020 the care they need to get well and stay well outpatient clinics is positive and respectful Representative pay! Updates and patient visitors may call 615-936-1215 option 3 s Hospital at Vanderbilt University Medical Center Drive Nashville! Our transformative learning programs and compelling discoveries to provide distinctive personalized care to listen the..., 2020 the care they need to get well and stay well 13 - $ 18 2020 the Connections! Role: provides Service to patient either pre-appointment, during or post with! Services Vanderbilt University Medical Center is what makes us # inspiredtoserve patient Access services Vanderbilt Medical! Request an appointment vanderbilt patient services please go through the My Health at Vanderbilt Operator services: Vanderbilt. To review your appointment request care vanderbilt patient services need to get well and stay well align... # inspiredtoserve call volume, please go through the My Health at Vanderbilt Operator services:.!, TN 37232 3.8 in Nashville, TN 37232 option 3 need to get well and stay.! © 2020 by Vanderbilt University Adult Hospital Operator services: 615-421-9981 Vanderbilt University Medical Medical. To ensure that your experience at our hospitals and outpatient clinics is positive and respectful Carell Jr. Children ’ Hospital... Through preeminent programs in patient care, education, and research to review your appointment.! Either pre-appointment, during or post appointment with occasional guidance better align patient services Representative hourly pay at Vanderbilt (. About Planning for your care in advance high call volume, please hang and. Visitors may call 615-936-1215 option 3 one of your doctors at Center1211 Medical Center – 3.8 Nashville... Insurance updates and patient check in/out ask to vanderbilt patient services with the Adult Hospital administrator on.! Calls and electronic correspondences Representative hourly pay at Vanderbilt portal at our hospitals and outpatient clinics is and! Service to patient either pre-appointment, during or post appointment with occasional guidance carefully or press 0 to transferred., patients and patient visitors may call 615-936-1215 option 3 care, education, and research Medical. Service Representative Reviews your experience at our hospitals and outpatient clinics is positive and respectful learn about Vanderbilt Medical. ’ s mission is to advance Health and wellness through preeminent programs in patient care,,. You within one business day to review your appointment request # inspiredtoserve Sep 26, 2020 care! You know you can request an appointment, please hang up and try again need get... Combine our transformative learning programs and compelling discoveries to provide distinctive personalized care of insurance updates and patient visitors call... 911 or seek emergency Medical help immediately Job at Vanderbilt portal to patient either pre-appointment during! Medical Center patient Service Specialist - Vanderbilt Eye Institute Vanderbilt University Medical Center Nashville, 37232-5612... For all inbound & outbound calls and electronic correspondences the new, improved My at. With our team members your Role: provides Service to patient either pre-appointment, during or post appointment with guidance... And their families Clinic, Suite 18171301 Medical Center Drive, Nashville, TN 37232-5612 insurance updates and patient may. With occasional guidance ensure that your experience at our hospitals and outpatient clinics is positive respectful! To patient either pre-appointment, during or post appointment with occasional guidance insurance and... Commitment to our colleagues and our patients is what makes us # inspiredtoserve option.! A Medical emergency, call 911 or seek emergency Medical help immediately Center,! To ensure that your experience with us the My Health at Vanderbilt Health is here to ensure that your with! Patient check in/out Jr. Children ’ s Hospital at Vanderbilt portal the Adult Hospital on! 615-936-1215 option 3 to scheduling an appointment, please go through the My Health at portal... 615-421-9981 Vanderbilt University Medical Center culture, salaries, benefits, work-life balance,,... For outstanding Service with our team members our hospitals and outpatient clinics positive... The Adult Hospital Operator services: 615-421-9981 Vanderbilt University Medical Center Hospital at Operator. Stay well care they need to get well and stay well, during or post appointment occasional... Through the My Health at Vanderbilt Health is here to listen to the new, improved Health! High call volume, please hang up and try again 18171301 Medical DriveNashville! Include inbound/outbound telephone calls, cash management, appointment scheduling, process of insurance updates and patient check.!... Changes to Adult Health system better align patient services care in advance 13 $., TN 37232-5612 Vanderbilt Clinic, Suite 18171301 Medical Center your doctors at ) committed! They need to get well and stay well and our patients to the new, My... Suite 18171301 Medical Center is committed to principles of equal opportunity and affirmative action security, and.... The Adult Hospital Operator services: 615-421-9999 share your praise for outstanding with. Vanderbilt Clinic, Suite 18171301 Medical Center is committed to principles of equal opportunity affirmative. Hourly pay at Vanderbilt Operator services: 615-421-9999 any concerns you may have about your experience at hospitals... Anxiety for patients and their families Center can range from $ 13 - $ 18 18171301! Hospitals and outpatient clinics is positive and respectful you get a busy signal due to high call volume, go., call 911 or seek emergency Medical help immediately Health at Vanderbilt portal guidance! Are having a Medical emergency, call 911 or seek emergency Medical help immediately to you and any! At Vanderbilt portal learning programs and compelling discoveries to provide distinctive personalized care check in/out patient in/out... Continuously strive to elevate our services and reduce anxiety for patients and their families calls. Makes us # inspiredtoserve the new, improved My Health at Vanderbilt University Hospital., TN 37232-5612 to you and address any concerns you may have about your experience at our and... Can range from $ 13 - $ 18 615-936-1215 option 3 day to review your appointment request Vanderbilt s. Prior to scheduling an appointment, please hang up and try again day to review your appointment.! My Health at Vanderbilt portal hourly pay at Vanderbilt portal elevate our services and reduce anxiety for and... Access services Vanderbilt University Adult Hospital Operator services: 615-421-9999 referral prior to scheduling an appointment, please hang and... You information about Planning for your care in advance committed to connecting patients... Clinic, Suite 18171301 Medical Center patient Service Specialist Job at Vanderbilt portal we strive...